Privacy Policy

We may collect the following types of personal information:

• Name and email address when you contact us or request a trial licence.
• Payment information (processed securely by Stripe — we never store card details).
• Technical data such as IP address, browser type, and pages visited (via anonymised analytics).
• Any information you voluntarily provide through contact or signup forms.

We use your data to:

• Deliver and manage your EasyBooking licence and plugin updates.
• Respond to support requests and enquiries.
• Send occasional product or feature updates (you may unsubscribe at any time).
• Improve the quality and security of our service.

We do not sell, rent, or trade your personal data to third parties.

Our website uses cookies to:

• Remember your session and preferences.
• Collect anonymised usage statistics (e.g. page views, referral sources).
• Enable secure checkout functionality via Stripe.

You can disable cookies in your browser settings; however, some features of the site may not function correctly without them.

We share your data only with trusted third-party processors required to operate our service:

• Stripe — payment processing (see stripe.com/ie/privacy).
• WordPress.com / WP Engine (if applicable) — hosting infrastructure.
• MailPoet — newsletter delivery (if you have opted in).

All processors are bound by GDPR-compliant data processing agreements.

As a data subject under GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your personal data ('right to be forgotten').
• Restriction — ask us to limit how we process your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, email us at privacy@easybooking.irish.

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by Irish and EU law. Licence and purchase records are kept for a minimum of 7 years for tax compliance purposes.

For privacy-related questions or to exercise your GDPR rights, please contact:

privacy@easybooking.irish

We aim to respond to all requests within 30 days.