Frequently Asked Questions

Installing EasyBooking is straightforward:

1. Download the plugin ZIP file from your purchase confirmation email or your account on easybooking.irish.
2. In your WordPress admin, go to Plugins → Add New → Upload Plugin.
3. Select the ZIP file and click Install Now.
4. Once installed, click Activate Plugin.

You'll then find the EasyBooking menu item in your WordPress admin sidebar.

After installing and activating the plugin:

1. Go to EasyBooking → Licence in your WordPress admin.
2. Paste the licence key you received by email.
3. Click Activate Licence.

Your site is now fully unlocked. If you have any trouble, email support@easybooking.irish.

EasyBooking requires:

• WordPress 6.0 or higher
• PHP 7.4 or higher
• A Stripe account (free to create)
• An SSL certificate on your site (https://)

Most modern WordPress hosting plans meet these requirements out of the box.

Yes — Stripe is required to accept payments through EasyBooking. Creating a Stripe account is free and takes about 5 minutes at stripe.com.

Once your account is active, connect it to EasyBooking under EasyBooking → Settings → Payments by entering your Stripe API keys.

No — EasyBooking is 100% commission-free.

You pay a flat annual or monthly fee for the plugin licence. Every euro your customers pay goes directly to your Stripe account. We never take a cut.

EasyBooking supports all payment methods available through Stripe, including:

• Debit and credit cards (Visa, Mastercard, Amex)
• Apple Pay
• Google Pay

Your customers can pay in seconds on any device.

With EasyBooking, your customers can purchase digital gift vouchers directly on your website. Here's the flow:

1. The customer selects a voucher value and pays via Stripe.
2. A unique voucher code is generated and emailed to the recipient.
3. When redeeming, the recipient enters the code at checkout — the balance is deducted automatically.

It's a great way to boost cash flow and grow your customer base.

Yes! Customers can enter a recipient's email address when purchasing a voucher. The voucher code and a personalised message will be sent directly to the recipient — perfect for birthdays and gifts.

Yes — EasyBooking automatically sends reminder emails to customers 24 hours before each appointment.

This significantly reduces no-shows without any manual effort on your end. The reminder emails are fully branded with your business name and sent via WordPress's email system.

EasyBooking sends the following automated emails:

• Booking confirmation (to customer and merchant)
• 24-hour appointment reminder (to customer)
• Booking cancellation notice
• Voucher delivery (to recipient)
• Purchase receipt

All emails use your business name and are sent from your WordPress site's configured email address.

Email us any time at support@easybooking.irish.

We're a local Irish team and we aim to respond within one business day. For urgent issues, mention "URGENT" in the subject line and we'll prioritise your request.

Yes — a quick-start guide is included in your purchase confirmation email. It walks you through installation, licence activation, Stripe connection, and adding the booking widget to your site.

If you misplace it, just email us and we'll resend it.